After Sales Service & Support

The customer experience once a product is sold is as important as the experience leading up to point of purchase. ADDER HILL offers flexible after-sale services that support a variety of Scenarios.
By recognising that customer satisfaction results in repeat business, we have always applied ourselves to providing the best after sales support in the industry

Our growing list of satisfied customers have led to excellent references that have increased our profile in the market and gained us referrals that have grown our business, and opened doors to extra revenue by providing excellent after sale service and maintenance

Successful customer relationships do not end after an initial transaction. The product lifecycle offers great market opportunities to expand and grow aftermarket services offerings. That is why successful organizations focus on developing both sales and after sales capabilities.
ADDER HILL Sales and After Sales solutions support all relevant activities—from sales and customer relationship management to maintenance, repair, overhaul and other aftermarket opportunities.

ADDER HILL is committed to providing lifelong pro-active product support – beginning with the sale and installation of our systems and components and continuing throughout the life of your PRODUCT.  Parts, services and proper and detailed documentation are globally available through our network.  

Through ADDER HILL companies and branch offices (in Europe, Asia and the Americas), a world-class logistical supply chain and more than 40 distributors and service providers globally, ADDER HILL is uniquely positioned and invested in providing exceptional after-sales support.    

Available support and services including:

• Installation and start-up
• Service and repair – factory / service centre / or on board
• Service contracts
• Troubleshooting assistance over the phone
• Engineering and technical sales assistance
• Upgrade and retrofit parts and programs
• Spare and replacement parts
• Tailored factory and on-board training
• On-board system and spares analysis

Find us using the Contact ADDER HILL link on every page.